Privacy Policy

Last updated: 21 July 2026

1. Who we are

This Privacy Policy explains how Loving Living / Myrto Mangrioti ("we", "us", "our") collects and uses personal information when you use our websites, forms, quizzes, email or SMS, and when you buy or enquire about our services.

We operate from Athens, Greece (European Union). For data protection purposes we are the controller of the personal data described in this policy, unless we tell you otherwise for a specific tool.

Controller: Myrto Mangrioti trading as Loving Living, Athens, Greece.
Privacy contact: hello@myrtomangrioti.com
Trading name: Loving Living / Myrto Mangrioti

2. Scope

This policy applies when you visit our sites or funnels, submit contact, coaching, speaking, workshop or retreat forms, take quizzes, join email or SMS, purchase workshops (Stripe), or attend live online sessions (for example, Zoom). It does not cover third-party sites we link to.

3. Data we collect

Identity and contact: name, email, phone, country or location you share.
Enquiry and service content: messages, quiz answers, retreat application answers, workshop tier and goals.
Payment-related: purchase metadata. Stripe processes cards, so we do not store full card numbers.
Technical and usage: IP, browser and device, pages, referrers, cookies.
Communications metadata: email open and click, and SMS delivery where tools support them.

4. Why we process (legal bases)

Deliver what you asked for: contract or pre-contract.
Run the business securely: legitimate interests.
Improve sites: legitimate interests, or consent for non-essential cookies.
Marketing email and SMS: consent, which you can withdraw anytime.
Legal and accounting: legal obligation where applicable.

5. Marketing, email, SMS

Marketing only where opted in. Email: use the unsubscribe link or contact hello@myrtomangrioti.com. SMS: reply STOP. Transactional messages about purchases and bookings may still be sent when needed.

6. Sharing

Processors may include GoHighLevel (CRM, funnels, messaging), Stripe (payments), Zoom (sessions), website hosting, and analytics or cookies where enabled. We do not sell personal data. We may share where required by law, or with advisers under confidentiality.

7. International transfers

GoHighLevel, Stripe and Zoom may process outside the EEA. We rely on adequacy and/or Standard Contractual Clauses (or equivalent) that those providers offer.

8. Retention

Marketing and quiz leads: 24 months after last meaningful contact, plus suppression after unsubscribe.
Purchases and accounting: 7 years, or longer if Greek tax law requires.
Retreat applications: through the cycle, plus 24 months.
Coaching enquiries: while active, plus 24 months.
Security logs: up to 90 days unless investigating.

9. Security

We use reasonable technical and organisational measures. No method is completely secure. We provide breach notification as required by law.

10. Your rights

You can access, rectify, erase, restrict, port, and object, and you can withdraw consent. You can also complain to the Hellenic Data Protection Authority (https://www.dpa.gr). Email hello@myrtomangrioti.com to exercise rights.

11. Cookies

Essential cookies and, where enabled, analytics. A cookie banner is shown where required. Browser controls may affect features.

12. Children

Our services are for adults aged 18 and over. We do not knowingly collect data from under-18s.

13. Changes

We may update this policy. The Last updated date will change.

14. Contact

hello@myrtomangrioti.com, Athens, Greece

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